我們衷心冀望在我們商城消費的顧客都能享受到舒服的體驗,有關退款、換貨等相關資訊,以下進行說明,請於購買前詳閱:
一、退換貨基本規範
- 收到商品後若有尺寸不合、明顯瑕疵,可於三日內申請退換貨。貼身衣物(內衣褲襪)及飾品不在此規範內,售出後恕不退換。
- 換貨及退款時,請保持商品完整性,務必將商品維持在初始狀態,經修改、下水過後恕不接受退換。
- 訂購之商品不得進行退換貨,煩請於下單前與我們的專業夥伴確認好尺寸、顏色、布料等細節。
- 修改長度之商品不得進行退換貨。
- 退、換貨運費由買家負責
- 折扣/活動商品均不接受退換貨
二、退換貨流程說明
- 退款、換貨流程申請完成後,請於五日內將商品寄出
- 確認商品狀態無虞後,藍灘將於五個工作天內完成商品換貨及退款事宜
- 若寄回之商品與原先狀態有所出入,則不受理退款、換貨
任何退換貨問題,請聯繫客服信箱 hello@bluebeachdenim.com
或加入官方LINE帳號 @bbdtw
《Returns》
We hope you enjoy your orders and age well with them!
However, if you are not fully satisfied with your purchase, you may request a return in 14 days after the order arrived at your door.
We also offer one-time free exchange for another size.
Please contact our customer service for any return request.
hello@bluebeachdenim.com
《Returning Address》
Blue Beach Denim
No. 15, Aly. 7, Ln. 72, Guangfu S. Rd., Da’an Dist.,
Taipei City,
Zip Code 10694
Taiwan
+886 970 882 792
《Returns Terms》
- We are not responsible for the return shipping costs.
- We offer one time free exchange fee for another size.
- All return products must be in brand new, unworn, resalable condition. With original tags attached.
- Any item that requested alteration/hemming are not eligible for return.
- Please packed the items in plastic/protective bags and put them in a box to prevent damage during transportation.
- Please write down big words "RETURNED GOODS" on the parcel to avoid possible custom charges.
*Exclusions applied to sales/discounted items.