Return Policy / 退換政策

我們衷心冀望在我們商城消費的顧客都能享受到舒服的體驗,有關退款、換貨等相關資訊,以下進行說明,請於購買前詳閱:

一、退換貨基本規範

  • 收到商品後若有尺寸不合、明顯瑕疵,可於三日內申請退換貨。貼身衣物(內衣褲襪)及飾品不在此規範內,售出後恕不退換。
  • 換貨及退款時,請保持商品完整性,務必將商品維持在初始狀態,經修改、下水過後恕不接受退換。
  • 訂購之商品不得進行退換貨,煩請於下單前與我們的專業夥伴確認好尺寸、顏色、布料等細節。
  • 退貨運費由買家自付,更換同款尺寸運費免費
  • 折扣/活動商品均不接受退換貨

二、退換貨流程說明

  • 退款、換貨流程申請完成後,請於五日內將商品寄出
  • 確認商品狀態無虞後,藍灘將於五個工作天內完成商品換貨及退款事宜
  • 若寄回之商品與原先狀態有所出入,則不受理退款、換貨

《Returns》

We hope you enjoy your orders and age well with them!
However, if you are not fully satisfied with your purchase, feel free to request a return in 14 days after the arrival date.
We also offer one-time free exchange for another size.
Please contact our customer service manager for any return request.
sven@bluebeachdenim.com
  

《Returning Address》

Blue Beach Denim
Sanchong District, San He Road Section 4,
1F, No5, Lane 218
24153 New Taipei City
Taiwan
+886 970 882 792
  

《Returns Terms》

  • We are not responsible for the return shipping costs.
  • We offer free exchange for another size.
  • All return products must be in brand new, unworn, resalable condition. With original tags attached.
  • Please packed the items in plastic/protective bags and put them in a box to prevent damage during transportation.
  • Please write down big words "RETURNED GOODS" on the parcel to avoid possible custom charges.
*Exclusions applied to sales/discounted items.