修改服務 Hemming service provided
Hem Service on Jeans & Pants
Hemming will take 3~4 working days.
Once an item is been hemmed, it will not be eligible for return or refund.
For the length on sanforized raw denim, it is recommend to add 2-3cm in length considering the shrinkage after first wash.
For unsanforized denim, we normally would offer them in rinsed condition, hence there is no need to consider shrinkage.
Hem Service on Jeans & Pants
common problem
FAQ
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How to choose the right size?
Almost all raw denim has a shrinkage rate around 3-5% after first several wash.In order to help new-comers pick the right size.
We are always here to help.
Just click the “Message Us”whenever you have questions.
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How to return / exchange?
We put our customers’ needs at the core of what we do.
So when you find your order unfit / does not match your expectation.
Always feel free to send us an email about how you feel and what your questions are.
Please note that the tshirt /underwear /socks is not applicable for return / exchange.
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How should you wash your jeans?
Never bleach, tumble try, using any fabric softener.
Always put your beloved garments in a wash bag.
Wash with low agitation / low-spin speed.
For your raw denim to evolve and set in shape well,We recommend wearing 6 months straight before doing the first wash.
The more you wear and wash,the lighter the jeans will become.
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General Care & Precautions
Please note that all indigo product including raw denim can “bleed” causing the transfer of indigo blue color from your garments to other surface like white tshirt or light color shoes. The “bleeding” will lessen with wear and after first several washes.
We high recommend you to put all your cloth in a wash bag when doing laundry.Please never use tumble dry on quality goods; never use softener; never use detergent that contain bleach.
If possible, wash your cloth in a low-spin speed to protect the garment.