Refund policy
《Return》
We hope you enjoy your orders and age well with them!
However, if you are not fully satisfied with your purchase, you may request a return in 14 days after the order arrived at your door.
Please contact our customer service for any return request.
hello@bluebeachdenim.com
《Return & Exchange》
Please contact us through email.
We'll send you a return label to proceed with.
The return cost will be deducted from the refund total.
《Return Terms》
- All returns go to our warehouse in Taiwan.
- We are not responsible for the return shipping costs.
- All return products must be in brand new, unworn, resalable condition. With original tags attached.
- Please packed the clothing items in plastic/protective bags or put them in a box to prevent damage during transportation. (For shoes please pack them in a box to avoid damage.)
- An order will be refunded once it's returned and restocked.
《Customs Duties & Rejected Deliveries》
Any customer who refuses to pay local customs duties or taxes will forfeit eligibility for free shipping.
If a package is returned to us as a result of refusal to pay duties or accept delivery, all associated costs—including the original shipping fee, local customs duties, and return shipping fees—will be deducted from the total refund amount.
《Altered Items & Made-To-Order》
Made-To-Order items are not eligible for return.
Items that have request hemming or alteration are not eligible for return.
《Sale》
Items sold as part of a sale are final sale and not eligible for returns nor exchanges.
《Cost Implications of Non-Compliance with Return Instructions》
Please note that any costs incurred—including customs duties and taxes—as a result of failing to follow the return instructions provided by us, either via email or as stated here, will be deducted from the refund or credit amount.