Refund policy

《Return》

We hope you enjoy your orders and age well with them!
However, if you are not fully satisfied with your purchase, you may request a return in 14 days after the order arrived at your door.
  
Please contact our customer service for any return request.
hello@bluebeachdenim.com
     

《Return Terms》

    Please contact us through customer service email.
    We'll send you a return label to proceed with.
    The return cost will be deducted from the refund total.


    《Undeliverable Parcel》

    Occasionally, a shipping courier may return a package to us if it is deemed undeliverable. In these instances, we will contact you to either arrange for re-shipment or process a refund. Please note that any original shipping fees, return shipping fees, and other applicable handling charges will be deducted from the refund amount.

    A package may be returned as undeliverable for several reasons, including:

    • The address provided is incorrect, incomplete, or outdated.
    • The courier cannot recognize the shipping address.
    • Delivery attempts failed.
    • The recipient refused the delivery.

     

    《Sale》

    Items sold as part of a sale are final sale and not eligible for returns nor exchanges.


    《Altered Items & Made-To-Order》

    Made-To-Order items are not eligible for return.
    Items that have request hemming or alteration are not eligible for return.
         

         

    《Cost Implications of Non-Compliance with Return Instructions》

    Please note that any costs incurred—including customs duties and taxes—as a result of failing to follow the return instructions provided by us, either via email or as stated here, will be deducted from the refund or credit amount.


       

    《Acceptance of Order》

    Please be aware that there may be certain orders that we, or our partners, are unable to accept and must therefore cancel. Blue Beach and our partners reserve the right to refuse or cancel any order at our sole discretion for any reason. Reasons your order may be cancelled include, but are not limited to, limitations on available quantities for purchase, inaccuracies or errors in product or pricing information, or issues identified by our credit and fraud prevention department. Additionally, we may require further verifications or information before we can accept your order. If your order is cancelled in whole or in part, or if additional information is needed, we will contact you.